IBM OMS Support ONSITE - Boston MA
IBM OMS Support ONSITE - Boston MA
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Salary Not Disclosed
1 Vacancy
Job Description
Work Location: ONSITE Boston MA
Responsibilities:
- Problem resolution in an analytical and logical manner to troubleshoot root causes and resolve production incidents
- Works closely with other technology teams such as Development Vendors Infrastructure and other software support teams
Required:
- 6 10 yrs experience is required in Sterling OMS and Java Microservices experience is mandatory
- Production support for OMS INC Manangement Problem Managment
- 7 years of experience in a technical business facing face to face role with a Retailer or similar preferred
- Excellent oral and written communication skills are required Ability to speak to traders confidently
- In depth Functional Industry Knowledge is required OMS Retail
- Highly flexible and adaptable to change
- Strong communication and interpersonal skills along with a solid technical background are essential as is the ability to multitask in a fast paced environment
- Good understanding of software development lifecycle
- Ability to manage multiple issues in parallel and adapt to changing priorities
- Experience working in Onsite Offshore models in particular supporting US business lines
- Experience in incident management understanding of ticket workflows and use of escalation Experience with ServiceNow ITIL Methodologies is mandatory
- Must have IBM Sterling OMS XML Java JSON Jenkins
- OMS experience is required in Sterling OMS and Microservices experience is necessary and
- In depth Functional Industry Knowledge is required OMS Retail
- Expert Extensive Knowledge of SQL is required to assist own teams during debugging
- Oracle MS SQL Sybase
- Good to have Scripting and automation Python Perl PowerShell
- Middleware MQ Tibco WebLogic
- Java experience is mandatory but good to have The ability to read and understand code
- monitoring tools JIRA Service Now
- OMS experience is required in Sterling OMS and Microservices experience is necessary
- FIX Messaging Format experience
- 6 years of experience in a technical business facing face to face role with a Retailer or similar preferred
- Excellent oral and written communication skills are required Ability to speak to stakeholders confidently
- In depth Functional Industry Knowledge is required OMS Retail
- Highly flexible and adaptable to change
- Strong communication and interpersonal skills along with a solid technical background are essential as is
- the ability to multitask in a fast paced environment
- Good understanding of software development lifecycle
- Ability to manage multiple issues in parallel and adapt to changing priorities
- Experience working in Onsite Offshore models in particular supporting US business lines
- Experience in incident management understanding of ticket workflows and use of escalation Experience with ServiceNow ITIL
- Methodologies is mandatory
Skills:
.Net Framework Angular AppDynamics AS/400 Asp.net AWS DevOps Services Azure Cosmos DB Azure DevOps BMC ControlM BMC Helix ITSM C C# C Cassandra Cognos Analytics DB2DB Administration Docker Dynatrace Elastic Search ERP (JDA/PoS/PLM/Infor LN/JDE/Peoplesoft) Testing Flexcube technical PL/SQL Grafana IBM Tivoli Workload Scheduler IIS Server JavaScript JBoss Jenkins Jira Service Desk Kafka Kibana Knowledge Management Kubernetes Mainframe Cobol/JCL Mainframe Autosys MongoDB MS SQL Server MSBISSRS MySQL Nginx Oracle DB Administration PostgreSQL PowerBI Problem Management Prometheus Python React ServiceNowEvent Management Shell Scripting Splunk SpringBoot TomcatApache Unix/Linux Scripting VB.Net Websphere Windows Server
Required Skills : Oracle
Basic Qualification :
Additional Skills : Database Administrator
This is a high PRIORITY requisition. This is a PROACTIVE requisition
Background Check : No
Drug Screen : No
Employment Type
Full Time
