Your Career Empowered. Your Potential Unlocked.
At Emapta we don t just provide jobs; we create meaningful careers. As a trusted outsourcing partner we empower businesses worldwide by connecting them with top talent and we are committed to helping you excel in your career. With 19 strategically located offices and over 9300 professionals in our team we are dedicated to fostering a culture of growth collaboration and excellence. Whether you re working with some of the world s most innovative companies or exploring exciting opportunities Emapta provides the tools support and environment to thrive. Join us and together let s redefine your potential.
Job Description
As a Network Infrastructure Engineer you will monitor maintain and optimize network systems to ensure seamless connectivity and performance. By troubleshooting issues and implementing solutions youll contribute to a robust and secure IT environment while driving innovation in the network engineering field.
Job Overview
Employment Type: FullTime
Shift: Monday to Friday
Work Setup: Onsite Makati/Ortigas
Perks: Flexible Schedule Weekends Off
Your Daily Tasks
- Perform daily health checks on network infrastructure reviewing device logs and responding to alerts.
- Monitor and maintain realtime network device monitoring to ensure availability redundancy and stability.
- Investigate isolate and troubleshoot incidents and outages using established resolutions.
- Maintain data center devices and services to standard operating environments including proper patch cable structure power cable insertion operational cooling systems logbook reviews and biometric checks.
- Handle the physical installation testing and maintenance of devices such as routers switches access points firewalls UPS systems and other network equipment.
- Actively participate in the change management lifecycle by creating and implementing Requests for Change (RFC) conducting peer reviews and attending regular change review meetings.
- Document create and update standard operating procedures and best practices for troubleshooting.
- Ensure all tickets (service requests incidents changes problems etc.) are resolved within SLA timelines.
- Provide exceptional customer service to internal and external stakeholders or clients.
- Stay current with emerging technologies to enhance network infrastructure services.
- Collaborate in planning testing and conducting proofofconcept activities for new firmware software upgrades devices features and products.
- Recommend improvements to network engineering principles processes and procedures.
- Liaise with IT departments and partners to resolve incidents outages vulnerabilities and bugs and perform patch remediation.
- Maintain a patch management strategy for network devices ensuring firmware and software compliance with best practices and audit requirements.
- Conduct technical peer reviews for standard and normal RFCs.
Requirements
The Qualifications We Seek
- Network Security: Build manage maintain and troubleshoot nextgeneration and traditional firewalls.
- Enterprise Routing and Switching: Manage and troubleshoot WAN/LAN and BGP.
- Data Center: Oversee and maintain data center operations.
- Service Provider: Design plan recommend and implement network infrastructure solutions.
- Cloud Network: Manage and troubleshoot Network or Infrastructure as a Service (NaaS/IaaS).
- Wireless Network: Manage and troubleshoot wireless access points.
- Network Automation/DevOps: Develop and troubleshoot scripts playbooks APIs and automation frameworks such as Ansible Python SALT and LAMP.
Skills and Competencies:
- 5 to 10 years of experience as a Network Engineer preferably in a telecom company or Internet Service Provider.
- Certification in CCNP/JNCIS or equivalent is preferred; ITIL Certification/IT Service Management is an advantage.
- Expertise in Cisco HP Aruba Juniper and Mikrotik routers and switches.
- Proficiency in routing and Layer 3 network protocols including Default Static OSPF BGP and others.
- Proficiency in switching and Layer 2 protocols including Ethernet Fiber Optics LAN/WAN VLAN VxLAN QinQ MPLS EVPL DLL STP/MSTP/RSTP 802.1X 802.11 Bridge LaCP/Link Aggregation and GRE tunnel.
- Expertise in firewall/nextgeneration firewalls (Fortinet Palo Alto Juniper Sophos WatchGuard) Intrusion Detection and Prevention Systems (IPS/IDS) Access Control Lists Firewall Filters NAT IPSEC SSLVPN and other security profiles.
- Proficiency in DNS DHCP NTP SNMP TCP/UDP Radius/TACACS CMDB Configuration Management and Backup.
- Experience in NAC or PacketFence administration is advantageous.
- Expertise in debugging logs and an indepth understanding of devices to maximize their features.
- Advanced administrative experience with network monitoring systems including PRTG Ping Plotter IPAM SolarWinds NPM Zabbix and Open NMS.
- Scripting and automation skills using Python and Ansible.
Benefits
Exciting Perks Await!
- HMO coverage with free dependent upon regularization
- Competitive Salary Package
- Prime office location in Makati/Ortigas (Easy access to MRT stations restaurants and banks)
- Flexible Schedule
- Fixed weekends off
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit )
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Why We Stand Out Among the Rest!
Join Emapta a company recognized as one of the Best Places to Work for in Asia by HR Asia and The Philippines Best Employers for 2023. Our culture of care and empathy reflected in our 50/50 gender ratio ensures youll feel like part of the family from day one. Were dedicated to nurturing talent and providing the tools for your success. Be part of a squad of dream chasers and world changers showcasing Filipino talent to the world. With 19 strategically located offices and over 800 clients youll have the opportunity to make a positive impact daily whether you prefer officebased or workfromhome options. Join us for a 100% virtual recruitment process and lets make magic together!
Working in Emapta not only provides you the certainty of working with a wellestablished organisation which nurtures the careers of almost 9300 team members it also places you in direct relationships with some of the world s leading and most innovative companies.
Tim Vorbach CEO
#EmaptaExperience
The Qualifications We Seek Network Security: Build, manage, maintain, and troubleshoot next-generation and traditional firewalls. Enterprise Routing and Switching: Manage and troubleshoot WAN/LAN and BGP. Data Center: Oversee and maintain data center operations. Service Provider: Design, plan, recommend, and implement network infrastructure solutions. Cloud Network: Manage and troubleshoot Network or Infrastructure as a Service (NaaS/IaaS). Wireless Network: Manage and troubleshoot wireless access points. Network Automation/DevOps: Develop and troubleshoot scripts, playbooks, APIs, and automation frameworks such as Ansible, Python, SALT, and LAMP. Skills and Competencies: 5 to 10+ years of experience as a Network Engineer, preferably in a telecom company or Internet Service Provider. Certification in CCNP/JNCIS or equivalent is preferred; ITIL Certification/IT Service Management is an advantage. Expertise in Cisco, HP, Aruba, Juniper, and Mikrotik routers and switches. Proficiency in routing and Layer 3 network protocols, including Default, Static, OSPF, BGP, and others. Proficiency in switching and Layer 2 protocols, including Ethernet, Fiber Optics, LAN/WAN, VLAN, VxLAN, QinQ, MPLS, EVPL, DLL, STP/MSTP/RSTP, 802.1X, 802.11, Bridge, LaCP/Link Aggregation, and GRE tunnel. Expertise in firewall/next-generation firewalls (Fortinet, Palo Alto, Juniper, Sophos, WatchGuard), Intrusion Detection and Prevention Systems (IPS/IDS), Access Control Lists, Firewall Filters, NAT, IPSEC, SSL-VPN, and other security profiles. Proficiency in DNS, DHCP, NTP, SNMP, TCP/UDP, Radius/TACACS, CMDB, Configuration Management, and Backup. Experience in NAC or PacketFence administration is advantageous. Expertise in debugging logs and an in-depth understanding of devices to maximize their features. Advanced administrative experience with network monitoring systems, including PRTG, Ping Plotter, IPAM, SolarWinds NPM, Zabbix, and Open NMS. Scripting and automation skills using Python and Ansible.