Senior Systems Engineer
Senior Systems Engineer
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5years
97000 - 124000
1 Vacancy
Job Description
Position Description
Senior Systems Engineer
Services: Managed Service Delivery Engineers
- Manage and resolve customer incidents problems and requests to meet SLA targets in a handson role.
- Perform peer reviews of system changes to minimize downtime.
- Act as the escalation point for technical issues and complex incidents.
- Oversee infrastructure upgrades implementations outages and refresh programs.
- Stay updated on technology trends including server storage virtualization and automation.
- Ensure technical solutions meet business requirements and recommend continuous improvements.
- Manage patch management backups and scheduled maintenance.
- Collaborate with internal teams vendors and customers for effective service delivery.
- Operate within ITIL frameworks ensuring adherence to incident problem and change management processes.
- Support operational transitions when onboarding new customers.
Requirements
- 6 8 years in IT environments.
- Expertise in Azure Office365 SharePoint and Microsoft Teams.
- Strong knowledge of PKI ADCS Linux and network technologies.
- Proficiency in Windows Server Exchange VMware Citrix and HyperV.
- Familiarity with ServiceNow and ITIL framework environments.
Skills & Abilities:
- Effective communication negotiation and problemresolution skills.
- Ability to apply technology to organizational goals.
- Strong documentation and configuration management capabilities.
- Selfmotivated and resultsdriven.
- Microsoft Azure Certifications (AZ103 AZ300/301).
- VMware (VCA VCP VCAP).
- Microsoft (MCSE MCSA or MCSD) desirable.
- Proficiency in PowerShell scripting and Active Directory.
- Experience with Exchange Lenovo Cisco HPE Dell Servers and SAN technologies.
Benefits
Develop automation solutions for new services within the Microsoft program Integrate into the existing Microsoft Cloud team while providing necessary automation expertise
Education
Relevant tertiary qualification in Computer Science or Information Technology (highly desirable but not mandatory)
Employment Type
Full Time
