Microsoft Cloud Systems Engineer
Microsoft Cloud Systems Engineer
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3-5years
43000 - 95000
1 Vacancy
Job Description
Job Responsibilities:
- Apply technical knowledge to proactively analyze customer Azure environments identify areas for improvement (performance monitoring capacity management event and security monitoring) and make recommendations to enhance Azure operations.
- Contribute to developing and establishing the Microsoft Services practices on Microsoft Cloud Services (focusing on Azure but will extend to other cloud products like M365 and D365).
- Assist in developing junior team members on delivering Azurerelated Managed Services.
- Work with peers presales and sales to identify opportunities for Data#3 to offer additional value to customers.
- Assess and evaluate risk and understand the implications of new technologies.
General Responsibilities
General responsibilities are the typical daytoday tasks for the role.
- Demonstrate strong communication skills ensuring that verbal and written responses when dealing with customers and other team members are relevant clear complete and logical.
- Liaise with peers performing incident analysis and problem resolution management to support the delivery of services to meet required KPIs defining and recommending solutions where no precedent solution is available.
- Proven experience in the provision of technical services to clients.
- Ability to apply technology to contribute to the overall goals of the organization.
- Integrity in dealing with personnel customer and supplier issues.
- Demonstrated work history of ethical business practice.
- Demonstrated experience in dealing with customers at all organizational levels.
Additional Responsibilities
a. Uphold and adhere to Data#3s core values guidelines policies and procedures. b. Represent Data#3 in a professional manner and provide excellent customer service to our internal and external customers. c. You are required to perform your duties safely without risk to your own health and safety or the health and safety of others. d. You are required to be flexible to work in additional roles or capacities or take on additional or varied duties as may be assigned to you that you are skilled and capable of performing. Data#3 may alter your position position description position title location and responsibilities in accordance with changing business needs and priorities.
As part of your position in addition to (c) above you:
- May be required to perform your duties offsite including at customer vendor/partner and supplier sites which require as a condition of entry you to hold a National Police Certificate.
- May be responsible for accessing internal and thirdparty computer systems containing highly sensitive confidential corporate and personal information.
- May be engaged in capacities that require Data#3 to have the highest degree of confidence that you will perform your duties with a high level of honesty and integrity.
Accordingly the satisfactory completion of a National Police Certificate is an inherent requirement of your position.
Requirements
Experience
- Industry Experience: 2 years experience in an IT environment with a focus on Microsoft Cloud technologies.
- Security and Compliance: Experience with security and compliance features (including Intune) from M365 products is mandatory.
- Azure and O365: Azure and other traditional O365 support experience is highly desired.
- Microsoft FastTrack: Experience is desired.
- PowerShell / Automation: Experience with PowerShell or other automation tools.
- Performance Tuning & Monitoring: Experience in performance tuning and monitoring.
Qualifications
- Relevant tertiary education is highly desirable (degree in IT discipline preferred).
Certifications
- One or more of the following is highly desirable:
- Microsoft 365 Certified: Endpoint Administrator Associate
- Microsoft 365 Certified: Administrator Expert
- Microsoft Certified: Information Protection and Compliance Administrator
- Microsoft Certified: Azure Security Engineer Associate
- Microsoft Certified: Azure Administrator Associate
- Microsoft 365 Certified: Endpoint Administrator Associate
Benefits
Minimum 6 - 8 years experience in an IT environment Strong experience in Azure Technologies Strong experience in Office365, SharePoint, Microsoft Teams, etc Strong experience with PKI, ADCS Cert Services Some experience with RHEL/Linux Experience with Network Technologies Microsoft Active Directory, DNS, DHCP, IIS, TCP/IP Server Platforms Windows Server 2003, 2008/2008R2, 2012, 2016, 2019 Microsoft Exchange VMWare vSphere Microsoft Hyper-V Strong Group Policy Administration Experience in ServiceNow Ticket management system Demonstrated experience in the provision of technical services to the client Demonstrated work history of ethical business practice You have ITIL Certification or strong experience working in an ITIL framework environment Demonstrated experience in dealing with customers at all organisational levels Able to work on a Flexi-Place schedule (4x1 hybrid work set-up) Must have Fiber Optic internet with at least 25 mbps bandwidth Must have backup laptop or desktop with latest OS
Education
Relevant tertiary qualification is highly desirable.
Employment Type
Full Time
