Chat Support Executive
Chat Support Executive
Posted on :
28-11-2024
Employer Active
1 Vacancy
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Job Description
Job Description:
Marham is seeking a Chat Support Executive to join our dynamic team. If you are passionate about providing excellent customer support and possess great communication skills we encourage you to apply!
Responsibilities:
- Respond promptly to customer inquiries via chat in a professional manner.
- Address customer concerns provide accurate information and ensure a positive customer experience.
- Collaborate with team members to resolve issues effectively.
- Maintain a high level of product knowledge to assist customers efficiently.
- Handle multiple chats simultaneously while maintaining quality and professionalism.
Requirements
Requirements:
- Education: Bachelor s degree (Graduate).
- Experience: Minimum of 6 months in a similar role (chat support/customer service).
- Excellent written communication skills in English.
- Proficient in using computer systems and chat software.
- Ability to work under pressure and meet response time targets.
- Strong problemsolving and multitasking skills.
Shift Timings: Evening shift (specific hours to be discussed during the interview).
Benefits
- Competitive salary and benefits.
- Opportunity for growth and development.
- A supportive and collaborative work environment.
Employment Type
Full Time
Key Skills
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