drjobs SA Customer Success Agent - 9532

SA Customer Success Agent - 9532

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Job Location drjobs

Cape Town - South Africa

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Position: Customer Success Agent

Work Hours: 40 hours per week GMT working hours (London time)

Pay Range: USD 2000 to 3000 per month (depending on qualifications and skills)

Company/Client Overview:

A membership management software that helps effectively sell track and grow membership.

Role Overview

  • Focus on customer support and problem resolution not primarily sales
  • Managing help center/desk and resolving support tickets
  • Process improvement and active customer outreach
  • Potential for upselling during customer interactions

Minimum Requirements

  • 35 years of experience in customerfacing roles
  • Proficiency in Pipedrive and Intercom are preferred

Employment Type

Full Time

Company Industry

About Company

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