receptionists job is to be the first point of contact for a business creating a welcoming environment for visitors and clients. Their responsibilities include:
Greeting visitors: Welcoming visitors and directing them to the correct office or person
Answering phones: Answering and transferring phone calls and taking messages
Scheduling appointments: Scheduling and confirming appointments and maintaining calendars
Managing mail: Receiving sorting and distributing mail
Maintaining the reception area: Keeping the reception area and common areas clean and tidy
Handling correspondence: Handling office correspondence queries and complaints
Maintaining office supplies: Managing office inventory such as stationery equipment and furniture
Performing clerical tasks: Performing various clerical tasks such as faxing transcribing and filing
Assisting with events: Coordinating internal and external events
Assisting with HR: Assisting the HR team with recruitment onboarding and termination processes
Receptionists should have a professional attitude and appearance solid written and verbal communication skills and excellent organizational skills.
Customer service. Meeting sales goals. Closing skills. Territory management. Prospecting skills. Negotiation. Self-confidence. Product knowledge.
Education
None