PC Support Specialist
PC Support Specialist
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Job Description
Job Title: PC Support Specialist
Job Duration: 06 Months
Shift Hours: 1st Shift 7:00 am3:30 pm (MonFri)
Location: Irvine CA92618
Work Type: OnSite
Overview/ Responsibilities:
Provides technical support to increase computer user and system efficiency. Investigate and resolve Computer users support requirements by answering questions about hardware and software. Installs modifies and makes minor repairs to personal computer Hardware and software systems and provides technical assistance and training to system users.
Required Skills/ Qualification/ Education:
1. Trade school course completion AA or equivalent external training in computer repair (i.e. Microsoft Systems Certification) which has provided both theoretical and practical knowledge in the field and demonstrated ability to perform the essential functions of the job typically acquired through four or more years of Directly related experience; A Certification in personal computer maintenance and repair with continuing practical knowledge in the repair field; or may have a Bachelors degree in related field (Computer Science Mathematics Engineering Quantitative Methods etc.) and no prior directly related experience.
2. Considerable knowledge and understanding of personal computer operations diagnosis and repairs including networks (local and wide area) office Application software packages email and PC operating systems.
3. Thorough skill proficiency in problem recognition research isolation and resolution of personal computer hardware and software concerns.
4. Ability to apply advanced skills in area of specialization.
5. Ability to implement and effectively apply continuous improvement methods.
6. Ability to adapt procedures techniques and processes to meet special needs.
7. Ability to work on complex assignments where considerable judgment and initiative is required in resolving problems and making recommendations.
8. Ability to manage several assignments simultaneously through prioritization impact analysis and recognition of skill levels required to complete the assignments.
9. Ability to determine new assignment methods and procedures and guide other nonexempt or hourly personnel.
10. Ability to define problems collect data establish facts and draw valid conclusions.
11. Ability to respond to inquiries and to effectively communicate and present information.
Employee Benefits:
Fulltime regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
Four options of Medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Accident Insurance
Other Employee Perks
Employment Type
Full Time
