Operations Support Willow Dumpsters
Operations Support Willow Dumpsters
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Job Description
Position: Operations Associate
Working hours: US shift
Salary Range: $9001500/month
About the company:
Is a growing dumpster rental company committed to delivering timely efficient and reliable service to our customers. We are seeking an organized and detailoriented Operations Associate to join our team. If you have strong problemsolving skills and the ability to work independently we’d love to have you on board!
About the role:
The Operations Associate will be responsible for creating and managing daily schedules for our drivers ensuring that all deliveries and pickups for the following day are planned in the most timeefficient manner. This role requires balancing multiple factors such as delivery location customer size and priority. In addition to routing the associate will handle light customer service scheduling duties and ad hoc tasks.
Duties and responsibilities:
Routing & Scheduling
- Organize and schedule 2030 deliveries each day optimizing routes for efficiency while considering customer size importance and other logistical factors.
Monitor & Adjust
- Ensure that drivers’ schedules are clear and make adjustments if needed due to delays traffic or changes in customer needs.
Customer Service
- Handle basic inquiries from customers regarding deliveries pickups and other servicerelated issues.
Scheduling
- Assist in managing appointments and maintaining an updated schedule for deliveries pickups and dumpster maintenance.
Communication
- Act as the primary point of contact between drivers and the operations team for resolving any scheduling or logistical challenges.
Ad Hoc Tasks
- Provide support for various administrative duties to assist with smooth operational flow.
Qualifications:
- Experience in a similar dispatch logistics or customer service role (preferred but not required)
- Strong organizational skills and the ability to prioritize tasks
- Excellent communication skills both verbal and written
- Ability to work independently and make informed decisions
- Familiarity with routing software or a willingness to learn
- Availability to work evening shifts (aligned with U.S. business hours)
Preferred Qualifications:
- Background in logistics transportation or a related field
- Experience in the waste management or dumpster rental industry is a plus
- Fulltime position with the possibility of weekend work as needed
Employment Type
Full Time
