Key Account Executive
Key Account Executive
Posted on :
19-11-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
3. Job Description: Key Account Executive
Position Summary:
The Key Account Executive is responsible for managing and nurturing relationships with the company s most important clients. This role ensures client satisfaction drives revenue growth and identifies new business opportunities within key accounts.
Key Responsibilities:
Build and maintain strong relationships with key accounts acting as the primary point of contact.
Understand client needs and develop customized solutions to meet their objectives.
Develop and execute strategic account plans to drive sales and revenue growth.
Monitor account performance and ensure delivery of agreedupon results.
Collaborate with internal teams to address client requirements and resolve issues promptly.
Identify upselling and crossselling opportunities to expand the account s contribution.
Provide clients with regular updates on products services and industry trends.
Prepare and present account performance reports to both the client and senior management.
Requirements
Qualifications:
Bachelor s degree in Business Sales Marketing or a related field.
23 years of experience in account management or sales.
Strong negotiation and communication skills.
Proven ability to manage multiple accounts and prioritize tasks effectively.
Customercentric approach with a focus on building longterm relationships.
Proficiency in CRM software and sales reporting tools.
4. Key Performance Indicators (KPIs) for Key Account Executive
Revenue Growth: Percentage increase in revenue from key accounts yearoveryear.
Retention Rate: Percentage of key accounts retained over a defined period.
Customer Satisfaction Score (CSAT): Client feedback ratings on services provided.
Upselling and CrossSelling Success: Revenue generated from additional products or services sold to key accounts.
Account Engagement: Frequency and quality of interactions with key accounts (e.g. meetings updates).
Resolution Time: Average time taken to resolve client issues or inquiries.
Pipeline Conversion Rate: Percentage of new opportunities within key accounts converted to sales.
Contribution Margin: Profitability of key accounts as a percentage of total account revenue.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
