Microsoft Dynamics Engagement Manager
Microsoft Dynamics Engagement Manager
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1 Vacancy
Job Description
We are looking for an Engagement Manager to assist in leading our Microsoft Dynamics 365 Business Applications team within Decision Inc.. Good communication managerial and leadership skills are a must and great technical ability is advantageous. There will be exposure to a wide range of industries so the ability to quickly understand new business environments is essential.
Who Are We
Decision Inc. is a leader in enabling its clients to make better decisions faster. The Companys foundation is built in technology; however what makes us unique is our understanding of effective decision making.
We represent the following leading global technology brands and are experts in the implementation support and execution of these technologies: Microsoft Dynamics 365 ERP and Dynamics 365 Business Central.
What Will You Do
Team
- The Development/Career Plan for individual junior team members
- Measuring of individual KPIs against scorecard for junior team members
- Ensuring the necessary skills and certifications of your team
- Monitoring and maintaining staff loyalty & employee satisfaction for your team members
Clients
- Performing account management activities within your client base
- Actively engaging with your clients on new project work
- Identifying and driving onsell/upsell within your clients
- Preparing and managing action plans for your clients
- Identifying and assisting with new leads and opportunities
- Performing project scoping activities (new and existing clients)
- Preparing realistic timelines & costing for new projects
Delivery
- Full accountability for all projects within your clients
- Ensuring project management quality and delivery
- Project profitability in line with scorecard
Who Do You Need To Be
- Relevant Degree
- Minimum 4 Years experience in a consulting environment
- A minimum of 35 years in a leadership role demonstrating the ability to manage teams drive initiatives and deliver results effectively
- Knowledge of Microsoft Business Application tools (MS Dynamics or related ERP)
- Strong problem solving skills and good communication skills both written and verbal
- Ability to explain technical concepts to business people in a language they understand and business requirements to technical people
- Ability to successfully manage and strong relationships with a team and clients
- Effective planning and organizational skills
- Passionate and ambitious to deliver on the companys strategic plan
Employment Type
Full Time
