Head Hostess
Posted on :
18-11-2024
Employer Active
1 Vacancy
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Job Description
Reporting to the Outlet Manager responsibilities and essential job functions include but are not limited to the following:
- Ensure the day to day operation is smooth in the restaurant
- Assist the leadership team of the restaurant in achieving high guest satisfaction
- Guide and lead the server in the restaurant
- Perform the duties of supervisor on regular basis
- Provides a friendly and personalized welcome for guests
- Offers attentive service and adapts to any constraints guests may have
- Heeds any remarks made by guests and ensures followup
- Establishes good relations with guests offering advice and fostering customer loyalty
- Completes the following tasks:
- Prepares the welcome desk and seat allocation. Takes the reservations and maintains reservation book
- Welcomes guests and provides the best seats available
- Cleans and tidies the restaurant and preparation after closing
- Before every work shift finds out about dish composition and any shortages
- Organizes his/her work to suit fluctuations in numbers events and guests
- Ensures the equipment used remains in good condition
Qualifications :
Your experience and skills include:
- Previous service experience is an asset
- Good command of written and spoken English communication skills along with strong interpersonal and problemsolving abilities are essential.
- Guestoriented serviceminded and attention to quality
- Sales acumen
- Dynamic
- Good presentation
- Thorough and organized approach
- Creative
- Knowledge about Point of Sale System is an asset
- Excellent communication and organizational skills
- Strong interpersonal and problemsolving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fastpaced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remain calm and courteous at all times
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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