Job Summary
As an SAP SD/CX Consultant you will be the part of our team of experts responsible for creating a detailed blueprint developing solutions and providing application support for any of the following SAP Sales Customer Experience(CX) and related areas:
- Sales & Distribution (SD)
- Customer Relationship Management (CRM)
- Cloud4Customer (C4C)
- Sales Service or Marketing Cloud
- Customer Data Cloud
- CallidusCloud
- Entitlement Management
- Billing and Revenue Innovation Management (BRIM)
- Contract Account Receivable and Payable (FICA)
- Emarsys
- Vistex
Key Responsibilities
- Provide business functional and technical support on SAP Sales and CX solutions
- Gather requirements and assess gaps in the current business processes and configurations
- Provide technology consulting expertise to develop alternatives and recommendations to address gaps
- Develop solutions for SAP Sales and CX requirements
- Lead testing and defect resolution of implemented SAP Sales and CX solutions
- May be required to travel out of the country to drive workshops and training sessions with clients
Functional Experience
Requirements
- Must possess at least a Bachelors/College Degree
- Preferably 2 years experience in any SAP Sales and CX solutions as a functional/technical consultant
- Must demonstrate knowledge of the dependencies and integration with other SAP areas.
- Ready to travel out of the country for possible onshore responsibilities such as providing technology consulting expertise and driving workshops and training sessions.
Key Skills
- Good interpersonal skills including strong verbal and written communication.
- Able to work under pressure without any supervision and a good team player.