Store Manager
Store Manager
Posted on :
06-11-2024
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Job Description
Store Manager (Fair App)
Location: Lagos Nigeria
Company: Small Small Technology
Overview:
The Store Manager is essential in managing vendor stores on the Fair app ensuring accurate listings efficient store transactions and a smooth seamless vendor experience. The role requires a mix of vendor relationship management data analysis and category growth strategies to drive the marketplaces success.
About the Role
As a Store Manager youll take vendor stores live on the Fair app manage transactions and coordinate efforts across teams to uphold quality and compliance standards. Your main focus will be on building strong vendor relationships optimizing listings and tracking performance to support store growth and customer satisfaction.
Key Responsibilities
Core responsibilities include:
Vendor Store Onboarding
- Set up and activate vendor stores on the Fair app ensuring all store details (name product categories descriptions and pricing) are accurate and complete.
- Approve and activate a minimum of 10 stores weekly ensuring all compliance and quality standards are met.
Vendor Relationship Management
- Act as the primary point of contact for vendors building and maintaining strong relationships.
- Address and resolve vendor concerns providing guidance on platform policies to optimize the vendor experience.
Category Strategy and Development
- Develop growth strategies for product categories including product mix pricing and promotional plans based on analysis of market trends and competitor activities.
Sales and Revenue Growth
- Set and achieve categoryspecific sales targets using pricing strategies promotional campaigns and performance tracking.
Customer Experience and Satisfaction
- Analyze customer feedback and ensure product quality by collaborating with vendors and customer support to resolve issues and improve the shopping experience.
CrossFunctional Collaboration
- Work closely with marketing operations and tech teams to implement product promotion strategies manage logistics and enhance user experience on the platform.
Performance Tracking and Reporting
- Track store performance metrics and provide regular reports on vendor activity. Use analytics to support category growth and manage budget allocations effectively.
Continuous Improvement and Innovation
- Encourage product innovation and improve category management processes by staying updated on industry trends and refining vendor onboarding customer service and marketing practices.
Startup Responsibility
- Adapt to changing responsibilities as the platform grows to meet evolving business needs.
Who You Are
Ideal candidates will meet the minimum qualifications below while preferred qualifications add a strong advantage.
Minimum Requirements
- Bachelors degree in Business Marketing or a related field.
- 2 years in vendor management store management or a related ecommerce role.
- Strong understanding of ecommerce operations and vendor relationship management.
- Analytical skills for tracking performance metrics and categoryspecific trends.
- Excellent communication problemsolving and organizational skills.
Preferred Qualifications
- Experience in the Nigerian ecommerce or retail sector.
- Knowledge of CRM software and digital tools for vendor management.
- Familiarity with social media management and marketing basics.
Benefits
- Competitive salary
- Health insurance (Confirmed candidates)
- Professional development opportunities
- Collaborative fastpaced team environment
How to Apply
Click the Apply for this Job button below to start your application or contact us with any questions at
Employment Type
Full Time
Key Skills
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