Key account manager - Ports

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Norda Stelo means Star of the North where the possibilities are endless in terms of innovation development and commitment.

Our vision is collective and our DNA is truly human!

The team behind the genius

Norda Stelo is a leading engineering and consulting firm specializing in sustainable engineering solutions. In an everchanging world we serve as a proactive partner invested in innovative and practical engineering procurement and construction management services to industryleading clients around the world since 1963. We recently expanded our engineering family by joining forces with CWA Engineers recognized for their success in the execution of material handling port development and large capital projects. Together we are poised to become the global leader in smart sitetoport operations delivering an integrated suite of services across the entire value chain of critical strategic precious metals and industrial minerals as well as the ports and terminals sector rail construction aggregates and wood

Our expertise is diversifying how about you

As a Key Account Manager specializing in engineering services your primary responsibility will be to grow and expend our relationship with Canadian and global port authorities port operators and related industries. You will serve as the main point of contact ensuring their unique engineering needs are met and our services align with their project goals. This role is based in Vancouver and requires travel and frequent interaction with stakeholders.

Key Responsibilities:

1. Account Management: Develop and maintain strong relationships with key stakeholders including executives project managers and engineering teams.
2. Client Needs Assessment: Conduct regular needs assessments to identify opportunities for our engineering services to add value to projects.
3. Solution Presentation: Collaborate with our engineering and sales teams to create customized solutions that address the industry specific engineering challenges and requirements.
4. Contract Negotiation: Lead contract negotiations and ensure mutually beneficial agreements are reached adhering to company guidelines and pricing strategies.
5. Customer Satisfaction: Monitor and assess customer satisfaction regularly addressing any concerns promptly and effectively. Strive for continuous improvement in customer experience.
6. Revenue Growth: Develop and execute account plans to achieve revenue growth targets within the Port account. Identify crossselling and upselling opportunities for engineering services.
7. Market Intelligence: Stay informed about industry trends competitor activities and regulatory changes that may impact Port engineering projects providing valuable insights.
8. Reporting and Analytics: Maintain accurate and uptodate account records including sales forecasts activity reports and performance metrics. Present regular reports to management.
9. Team Collaboration: Collaborate closely with internal teams including engineering marketing and customer support to ensure the successful delivery of engineering services.
10. Compliance: Ensure all business activities including contracts follow company policies legal requirements and ethical standards.

Our essentials

• Bachelors degree in engineering business or a related field (masters degree preferred).
• Proven experience in key account management with a focus on selling engineering services.
• Strong understanding of Port engineering needs business operations and industry regulations.
• Excellent communication negotiation and interpersonal skills.
• Strategic thinking and problemsolving abilities.
• Resultsoriented with a track record of achieving or exceeding sales targets.
• Ability to work independently and as part of a team.
• Willingness to travel as needed to meet with clients.

You dont have all the required experience Apply anyway!

Norda Stelo is fully committed to the principle of equal access to the workplace and strongly urges women people from culturally diverse backgrounds people with disabilities people from LGBTQIA2 communities aboriginal people and/or people from traditionally marginalized groups to apply..

We can accommodate your needs. For more information about our accessible workplace and inclusive culture please contact us at