Retention Sales Specialist
Retention Sales Specialist
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Job Description
Job Title: Retention Sales Specialist (Romanian English)
Start Date: 14 November 2024
Location: Onsite
Schedule: Monday to Saturday 8:00 am 6:00 pm (local time for the market)
Training Duration: 3 weeks
Experience Required: 612 months of customer service or sales experience
Job Overview:
As a Retention Sales Specialist you will be responsible for engaging with customers to retain their business while offering tailored solutions and services. Your role will involve providing excellent customer service addressing their concerns and using sales techniques to increase retention rates. This position requires fluency in both Romanian and English with a focus on building relationships and driving results.
Key Responsibilities:
- Engage with existing customers to understand their needs and ensure customer satisfaction
- Implement retention strategies by offering solutions and personalized offers
- Manage both inbound and outbound calls to retain customers and increase sales
- Maintain a high level of product knowledge and offer expert advice
- Document customer interactions and sales efforts in the system
Salary and Benefits:
- Base Salary: 3800 BGN gross per month
- Sales Bonus: 10% performancebased bonus
- Signing Bonus: 1000 BGN
- Transportation/Internet Allowance: 50 BGN net per month
- Bonus for Important Life Events: 500 BGN for marriage birth/adoption of a child or university graduation
- Medical Plan: Includes health and dental care
- Life Insurance: Provided by the company
- Multisport Card: Cofinanced by the employer
- Discounts: Access to various discounts on goods and services
Additional Benefits:
- Relocation Support:
- Reimbursement of travel expenses up to 490 BGN after 6 months of employment (travel documents required)
- Salary advance of 1056 BGN net upon request
- Hotel accommodation arranged by Concentrix Services Bulgaria upon arrival with specific conditions for cancellations
- Night Hours Payment: Additional payment for night hours as per the companys approved program
Documents Required:
- Valid residency card (must be valid for more than one year)
- EU Citizenship or refugee card
Note: Work permits and Blue Cards are not accepted.
Recruitment Process:
- Initial application and CV review
- Interview with the hiring manager
- Language and competency assessments
- Final offer upon successful completion of assessments and interview
Make a difference in customer retention while building a rewarding career in sales! Apply now and join our dynamic team!
Remote Work :
No
Employment Type
Full Time
