After-Sales Service Manager
After-Sales Service Manager
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Job Description
Job Title:
Field application engineer
Job Responsibilities:
1. Conduct failure analysis for daily return and exchange machines in overseas warehouses pinpoint the rootcauses of faulty machines and summarize and output analysis results.
2. Perform EWP (Early Warning Program) failure analysis for new projects prior to their overseas launchextracting top issues.
3. Prepare maintain and output failure analysis reports
4. Collaborate with AfterSales Quality Engineers in conducting walkthrough analysis5. Track the entire process of failure occurrence analysis resolution and closure.
Job Requirements:
1. Bachelors degree or above in Electronics Communications Automation or related fields At least 5 years ofexperience in hardware failure analysis with hardware development experience being a plus. (Degrees fromboth the US and China are accepted.)
2. Solid foundation in digital and analog electronics able to understand common module circuits and opticalprinciples under guidance Proficient in using hardware testing instruments such as oscilloscopes andspectrm analyzers to locate problems.
3. Basic understanding of upper and lower computers able to quickly familiarize oneself with and operaterelated functional software.
4. Capable of independently analyzing and solving problems including repairing faulty boards and replacingcomponents.
5. Experience in semiconductor laser control equipment industrial marking machines laser light sourcedrivers or motion control industries is preferred.
6. Proactive dependable and able to work collaboratively with the team to improve FFR (first Failure Rate)7. Fluent in Chinese for communication and documentation purposes.
8.Selfdisciplined and driven with a strong sense of motivation.
Remote Work :
No
Employment Type
Full Time
