Entry Level Customer Support In Sofia For Romanian Speakers
Entry Level Customer Support In Sofia For Romanian Speakers
Posted on :
24-10-2024
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Job Description
Position: Contact Centre Agent (Romanian English)
Location: Sofia Bulgaria
Work Schedule:
Fulltime position with flexible shifts.
Compensation:
- Competitive salary with performancebased bonuses.
- Signing bonus offered.
Benefits:
- Medical and dental insurance.
- Life insurance.
- Additional allowances.
Key Responsibilities:
- Handle customer inquiries through phone email and chat in a professional and timely manner.
- Troubleshoot and resolve customer issues providing clear and effective solutions.
- Maintain accurate customer records and update information when necessary.
- Collaborate with team members to deliver excellent customer service.
- Identify and share opportunities to improve customer satisfaction with the team.
Qualifications:
- Native or C2level fluency in Romanian.
- Strong communication skills in English.
- Previous experience in customer service or contact centres is a plus.
- Excellent problemsolving skills and attention to detail.
- Comfortable using computer systems and able to quickly learn new software.
Remote Work :
No
Employment Type
Full Time
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