drjobs Entry Level German Customer Support In Sofia

Entry Level German Customer Support In Sofia

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Job Location drjobs

Sofia - Bulgaria

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Position: Contact Centre Agent (German English)

Location: Sofia Bulgaria

Work Schedule:

Fulltime position with flexible shifts.

Compensation:

  • Competitive salary with performancebased bonuses.
  • Signing bonus available.

Benefits:

  • Medical and dental insurance.
  • Life insurance.
  • Additional allowances.

Key Responsibilities:

  • Respond to customer inquiries via phone email and chat professionally and promptly.
  • Troubleshoot and resolve issues providing clear and effective solutions.
  • Maintain and update accurate customer records.
  • Collaborate with team members to ensure highquality customer service.
  • Identify ways to improve customer satisfaction and share feedback with the team.

Qualifications:

  • Fluency in German (B2 and above).
  • Strong communication skills in English.
  • Prior experience in customer service or contact centres is an advantage.
  • Excellent problemsolving skills and attention to detail.
  • Proficiency in computer systems and the ability to quickly learn new software.

Remote Work :

No

Employment Type

Full Time

Company Industry

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