Entry Level Customer Support For Native Dutch Speakers In Sofia
Entry Level Customer Support For Native Dutch Speakers In Sofia
Posted on :
24-10-2024
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Job Description
Position: Contact Centre Agent (Dutch English)
Location: Sofia Bulgaria
Work Schedule:
Fulltime with flexible shifts.
Compensation:
- Competitive salary with performancebased bonuses.
- Signing bonus available.
Benefits:
- Medical and dental insurance.
- Life insurance.
- Additional allowances.
Key Responsibilities:
- Handle customer inquiries via phone email and chat in a timely and professional manner.
- Troubleshoot and resolve issues providing clear and efficient solutions.
- Maintain accurate and uptodate customer records.
- Collaborate with the team to ensure exceptional customer service.
- Identify opportunities for improving customer satisfaction and share insights with the team.
Qualifications:
- Native or C2level proficiency in Dutch.
- Strong communication skills in English.
- Previous experience in customer service or contact centres is advantageous.
- Excellent problemsolving skills and attention to detail.
- Ability to quickly learn and adapt to new computer systems and tools.
Remote Work :
No
Employment Type
Full Time
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