drjobs Relocation Support For Native Dutch Speakers In Sofia

Relocation Support For Native Dutch Speakers In Sofia

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Job Location drjobs

Sofia - Bulgaria

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Position: Contact Centre Agent (Dutch English)

Location: Sofia Bulgaria

Work Schedule:

Fulltime role with flexible shifts.

Compensation:

  • Competitive salary with performancerelated bonuses.
  • Signing bonus available.

Benefits:

  • Medical and dental coverage.
  • Life insurance.
  • Additional allowances.

Key Responsibilities:

  • Handle customer inquiries via phone email and chat in a prompt and professional manner.
  • Troubleshoot and resolve issues providing clear and effective solutions.
  • Maintain accurate and uptodate customer records.
  • Collaborate with team members to deliver exceptional customer service.
  • Identify opportunities to enhance customer satisfaction and share insights with the team.

Qualifications:

  • Native or C2level proficiency in Dutch.
  • Strong communication skills in English.
  • Previous experience in customer service or contact centres is advantageous.
  • Excellent problemsolving abilities and strong attention to detail.
  • Quick learner able to adapt to new systems and software efficiently.

Remote Work :

No

Employment Type

Full Time

Company Industry

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