Teradata Customer Interaction ManagementCIM - Contract - Melbourne
Teradata Customer Interaction ManagementCIM - Contract - Melbourne
Posted on :
24-10-2024
Employer Active
1 Vacancy
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Job Description
Urgent requirement of Teradata Customer Interaction Management(CIM) Contract Melbourne
Requirements
- Essential Skills:
- Customer service: Respond to customer requests and queries and help with customer issues Customer relationship management:
- Analyze customer needs and information to improve customer relationships and experiences Customer database:
- Keep the client database up to date Order processing:
- Process and fulfill orders Business process improvement:
- Implement solutions to improve customer service operations Training:
- Train new employees and develop training programs Team supervision:
- Supervise the customer service team Surveys:
- Conduct customer satisfaction surveys Reporting:
- Write reports and maintain documentation of issues and resolutions Recommendations:
- Create recommendations for best practices Promotions: Inform customers of upcoming promotions or deals
Duration: 01 Month and possible extension
Eligibility: Australian/NZ Citizens/PR Holders only
Employment Type
Full Time
Key Skills
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