The Retail Operations Manager oversees the daytoday operations of retail stores to ensure efficiency profitability and customer satisfaction. This role involves managing area managers and store staff optimizing sales ensuring compliance with company policies and implementing strategies to improve performance.
General Responsibilities:
- Achieve operation objectives
- Driving KPIs & profitability
- Work closely with area managers
- Coach sales team in driving the business
- Support store expansion plans
- Business analysis & presentations
- People management & development
- Liaising with key departments for business improvement strategies
- Implement strategic marketing plans
- Regular store visits in the region
Requirements
- Flexibility to adapt to changes in business operations.
- Leadership and decisionmaking ability.
- Motivated selfstarter with the ability to work both independently as well as collaboratively with a teamplayer s mindset.
- Ability to work resourcefully.
- Excellent project management skills with the ability to multitask.
- Strong written and verbal communication skills.
- Proficiency in analyzing and synthesizing data.
Benefits
- Medical
- Dental
- Optical
- Birthday Leave
- Staff Vouchers