Job Purpose
This position is responsible for supporting the Sales Manager in sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of the Hotel.
Reporting Lines to Direct of Sales
Other Responsibilities
- Be fully conversant with hotel fire & life safety/emergency procedures
- Attend all briefings meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Be aware of the hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the assigned by the Management
Main Complexity/Critical issues in the Job
- Defines precise clients requirements and ensures that the services offered corresponds effectively to their requests
- Provides aftersales service and in particular to ensure all guests complaints are efficiently addressed
Span of Control
Nature
Budget responsibilities
Revenue responsibilities
Headcount
Knowledge and Experience
- Diploma in Tourism / Hospitality Management / Events Management
- Minimum 1 year of experience in a similar capacity
- Excellent reading writing and oral proficiency in English language
- Proficient in MS Excel Word & PowerPoint
Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Selfmotivated and energetic
- Must be wellpresented and professionally groomed at all times
Qualifications :
MBA in Sales & Marketing
Remote Work :
No
Employment Type :
Fulltime