FIT Groups Reservations Agent
FIT Groups Reservations Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Pullman Auckland is looking for a passionate talker to join us as a Group & FIT Reservations Agent in a large busy 5star hotel environment. You are a true reservations superstar with a natural ability to manage multiple tasks at any given time. You are a positive and a confident individual excited to work as part of a small reservations team of 4 people.
As a Reservations Agent your main responsibilities include:
- Processing and inputting of hotel reservations into RESAWEB and Opera Software with a focus on individual & group reservations
- Quoting Booking and Managing all group bookings in a timely manner with a focus on Inbound Leisure Groups and MICE Groups
- Managing and reviewing of all guest history merging guest profiles for FITs & Groups
- Upselling during guest interactions.
- Processing Weekly Commissions
Qualifications :
Whilst talent and attitude are our primary requirements you can confidently say yes to the below selection criteria:
- Exceptional attention to detail and demonstrated experience in client liaison
- Confident with Microsoft Office Opera and RESAWEB
- A natural ability to manage conflicting deadlines and work well under pressure
- The right to work in New Zealand for a minimum of 12 months
- Fluent in English excellent communication and a great phone manner.
Preference will be given to candidates with reservations experience.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
