Communications Agent Front Office
Communications Agent Front Office
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Salary Not Disclosed
1 Vacancy
Job Description
Are you a people person Do you pride yourself on being friendly and approachable even in times of high pressure Then we have the job for you.
Pullman Auckland is looking for a Communications Agent to help create memorable experiences for our guests. We need someone who listens well pays attention to detail and brings a confident cando attitude to everything they do.
To be successful in this role you will need to be able to demonstrate the following:
- Coordinate all inbound phone calls within the hotel
- Have excellent communication skills and have the ability to multitask and remain calm under pressure
- A good phone manner is a must as you will be the main point of contact for all incoming inquiries in the hotel
- This role also assists the wider front office team with reservations and group preparations so flexibility and willingness to roll up your sleeves is essential to excel in this varied role
Qualifications :
Whilst talent and attitude are our primary requirements you also have:
- Have experience working as a receptionist in a hotel environment
- Eligible to work in New Zealand for at least 1 year
- Passion for interacting with people and creating connections through a friendly enthusiastic approach
- Being able to create connections with guests via a wellmannered and enthusiastic approach
- Computer illiterate (experience with Opera Cloud & Resaweb is a bonus)
- Full NZ Drivers License (this is advantageous not essential)
- Flexibility of availability able to work across a 7 day week shift pattern.
This is a great opportunity to expand your skills in the hospitality industry while working with a passionate team thats dedicated to providing exceptional service.
Position Details:
- Part Time Minimum 24hrs per week
- 10am7.30pm; however have the flexibility to start earlier if required.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
