Guest Service Agent
Guest Service Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Welcome guests and ensure efficient friendly and professional service during checkin checkout and throughout their stay;
- Use your elevated emotional intelligence to create personalised and memorable experiences that will excite and delight guests;
- Provide high standard of service to all hotel guests with your luxury attitude specifically anticipating and proactively attending to guest requests and event/activity bookings;
- CoOrdinate Group arrivals (including welcome) departures and checkins and assist with activities during their stay;
- Ensure professionalism and accuracy with information and billing during arrival and departure.
Qualifications :
Harness your luxury attitude with humble excellence a distinguished presence and elevated emotional intelligence. Your pride and passion will be complemented by:
- Previous experience within Hotel Guest Services Front Office area and proficiency in Opera or other PMS
- Effective time management
- Immaculate grooming and personal presentation
- Articulate communication skills and an understanding of luxury guest expectations.
- Self motivated and enjoy working autonomously
- Friendly and engaging
- Coordinate various tasks simultaneously
- Excellent English communication in written and verbal.
- Clean police record
- Must hold working rights for New Zealand
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
