Hotel Reception Supervisor
Hotel Reception Supervisor
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Job Description
As our next Reception Supervisor you
Provide guidance and support to the Reception team helping them to achieve their potential and accomplish overall departmental objectives.
Assist in effectively running the front office operations with a handson approach.
Help guests and create positive experiences.
Are confident in all aspects of guest relations receiving and recognizing all guests including those who require special attention.
Maintain strong working relationships and communicate with all departments.
A little more information:
You will have the opportunity to be part of a high energy fun team that delivers excellent customer service each day to all our guests.
To help you navigate your role and support your success you will be trained in all front of house related functions and the safety of the property and people.
By joining us as a Reception Supervisor you will become part of a friendly team of 150 talents. Our hotel offers 630 spacious rooms and 33 dedicated conference meeting and events spaces suitable for 1 to 2000 people no other venue in London is as well equipped or as flexible.
Qualifications :
- Fluent in English both written and spoken (and a 2nd language would be a plus)
- Excellent communication presentation and interpersonal skills.
- Strong team player.
- Strong interpersonal and problemsolving abilities and the ability to lead by example.
- Service focused personality is essential; experience is an asset.
- Prior experience working with Opera.
- Able of initiating contacts and establishes rapport easily.
- Capable of organizing time and work efficiently.
- Must be legally eligible to work in UK.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
