Red Ember Recruitment is seeking a Credit Controller for our client in the South of Johannesburg.
- Manage arrear customers on a portfolio/regional basis from day 1 according to policy
- Responsible for keeping overdue percentage at minimum level
- Cooperate with Sales Department to identify potential problems at early stage
- Provide management with status development and proposal of action on case by case basis
- Recommend and prepare Payment Plans Acknowledgment of Debt Agreements and support Rescheduling process as set out in the Credit and Collections policy
- Follow up on approved action and recovery plans
- Prepare reconciliations upon request from debtor
- Responsible for Customer and internal queries and complaints relating to overdue accounts
- Responsible to monitor banking and ensure payments are allocated correctly
- Recommend and prepare termination of problematic accounts and/or prepare and submit termination documents upon request from Portfolio and/or Credit Risk Manager
- Responsible for administrative tasks related to the recovery process including but not limited to update of legal claims and booking of recoveries
- Responsible for the administration and documentation of reinstatements
- Responsible to store correspondences and documentation relating to functions as listed above
- Responsible to register the history of actual default payments within SAP (Collection System) to ensure an audit history and payment profile on customers
- Required to collect any data and information requested by management relating to payment behaviour of customers
- Accountable for Departmental reporting
- Action monthly legal report received from Legal Counsel .
- Development of SAP and any change in SAP relating to the Credit Risk Department.
Requirements
- Applicable tertiary qualification
- Minimum of 5 years work experience in field of asset based financing bad debt collection and contract administration
- Competent preparation of official documentation is essential
Applicable tertiary qualification Minimum of 5 years work experience in field of asset based financing, bad debt collection and contract administration Competent preparation of official documentation is essential