9716388 |
Posted On: | Oct102024 |
Role name: | Technical Lead |
Role Description: | Design and implement cloudbased contact center solutions using Genesys Cloud platformExperiencing working with Contact Centre applications and associated integrations |
Competencies: | Genesys Engage CTI Genesys Core Java Genesys Inbound Voice |
Experience (Years): | 810 |
Essential Skills: | Experience on IVR ( Interactive Voice Response) Development experience using C#/Java Experience on Genesys Composer Experience in Interaction Routing and Designer (IRD) Experience in Interaction Workspace (IW) 5 years experience working as a Genesys developer Experience on working with CI/CD 4 years working with Genesys Cloud objects and Architect flows Ability to identify opportunities to automate / streamline where applicable in overall solution |
Desirable Skills: | REST APIs Salesforce Genesys Onprem systems SQL server data table configurations using Genesys cloud |
Country: | United States |
Branch City Location: | TCS AtlantaGA ALPHARETTA ALPHARETTA GA |