Automotive Technician 2 Openings
Automotive Technician 2 Openings
Posted on :
13-10-2024
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
13-10-2024
Job Description
For further inquiries regarding the following opportunity please contact one of our Talent Specialists:
Yash
Vishal
Dipankar
Title: Automotive Technician (2 Openings)
Location:Lisle IL
Duration: 12Month contract could be extended longer
Location:Lisle IL
Duration: 12Month contract could be extended longer
Must be able to travel and train to Lisle IL and/or Woodridge IL. After that this will be remote however must be able to travel into the office 2 or 3 times per year or as needed.
Prefers candidates that are local to the area
Up to 10% travel might be required and will be reimbursed by client
Job Description:
- Candidate should have solid diesel experience as well as customer service.
- Customer Service is numero uno in importance
- Working with dealers on the phone thru the client case management system
- Dealer submits a case file and agents help them thru the repair.
- This consultant is an expert that helps them fix the issue with the dealer on a daily basis.
- Working with internal teams on fixing diagrams schematics elemental steps diagnostic forms.
- Diesel experience is a MUST.
- Extensive experience as an end user and customer support is needed for this role .
- This position will support our dealer network by assisting dealers in vehicle repairs via case files.
- We handle all aspects of the vehicle minus the motor.
- 25000 casefiles were supported in 2023 and 14000 phone calls were handled by our team.
- We ensure all all vehicle modifications or changes to ensure the vehicles stay within compliance regulations.
- This position supports Client Dealer Technicians and Body Builders.
- Responsibilities include but are not limited to:
- Tech Services support members support client dealers and bodybuilders provide repair and diagnostic support.
- Provide publications feedback to our publications teams
- Escalate trending failure modes to Service Engineering
- Support new product launches.
- Future travel to dealer locations is a possibility.
Basic Requirements:
- Bachelors degree
- At least 2 years of field service engineering automotive service or truck service experience OR
- Masters degree OR
- At least 4 years of field service engineering automotive service or truck service experience
Desired Skills:
- MS Office.
- Excellent written and verbal communication skills.
- Class 8 Truck experience.
- Critical thinking and problemsolving.
About us: DivIHN the IT Asset Performance Services organization provides Professional Consulting Custom Projects and Professional Resource Augmentation services to clients in the MidWest and beyond. The strategic characteristics of the organization are Standardization Specialization and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race color religion (creed) gender gender expression age national origin (ancestry) disability marital status sexual orientation or military status.
Employment Type
Full Time
Key Skills
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