Danish And English Customer Support Analyst - Bulgaria
Danish And English Customer Support Analyst - Bulgaria
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Job Description
Job Opportunity: Customer Support Analyst (Danish & English) Fintech Account in Sofia
Are you fluent in Danish and English Do you want to work in a fastgrowing Fintech environment Join our dynamic team in Sofia as a Customer Support Analyst!
Position: Customer Support Analyst
Location: Sofia Bulgaria (Onsite)
Languages Required: Danish (C1) & English (B2)
Work Schedule: 09:00 21:00 (MondaySunday)
Contract Hours: Flexible (4h / 6h / 8h)
Training Duration: 11 weeks (Fully paid)
Your Responsibilities:
Provide customer care on **money transfer transactions**.
Handle all potential issues and customer inquiries via phone chat or email.
Assist with troubleshooting and resolving any transactional concerns.
Maintain a professional relationship with clients and ensure a seamless experience.
What We Offer:
Competitive salary
Flexible working hours (4h / 6h / 8h contracts)
**Full training** (11 weeks) to set you up for success
Opportunities for professional **growth** and development
Positive and supportive team environment
Private health insurance and other employee benefits
Relocation Package (if needed):
**300 BGN rental allowance** for the duration of the contract (Rent in Bulgaria can range from 250 to 400 EUR depending on location)
**150 BGN flight reimbursement** (can be arranged immediately upon arrival or with the 1st salary)
**Real estate admin assistance** to help you find housing and settle in
If youre ready to take your customer support skills to the next level in the Fintech industry and work with a global team wed love to hear from you!
Apply today and join us in Sofia!
Remote Work :
No
Employment Type
Full Time
