Our Client A National apparel store requires a supervisor to join their Somerset West Store.
Duties Include:
- Oversee staff activities provide training and ensure employees follow store policies.
- Create and manage work schedules to ensure adequate staffing levels during busy and slow periods.
- Evaluate employee performance provide feedback and conduct performance reviews.
- Handle complex customer inquiries complaints and ensure a high level of customer satisfaction.
- Address and resolve customer issues sometimes escalating them to higher management if necessary.
- Monitor sales performance and help achieve store sales targets.
- Oversee inventory levels stock replenishment and manage stocktake processes.
- Ensure that products are displayed according to company standards to maximize sales.
- Ensure the store is clean organized and adheres to health and safety regulations.
- Oversee cash transactions manage cash registers and ensure accuracy in financial operations.
- Responsible for opening and closing the store including securing premises and handling alarm systems.
- Generate and analyze sales reports to inform business decisions.
- Communicate with higher management regarding store performance challenges and strategies for improvement.
NOTE* ONLY CANDIDATES THAT RESIDE IN THE NEAR VACINITY OF SOMERSET WEST WILL BE CONSIDERED
Remote Work :
No