Client Acquisition: Reaching out to potential customers (usually via phone email or online channels) to offer transportation services including shipping solutions freight or logistics options.
Customer Relationship Management: Building and maintaining strong relationships with clients to ensure longterm collaboration. They address inquiries provide quotes and customize transportation solutions based on customer needs.
Sales Support: Assisting customers in understanding service offerings pricing structures and helping them select the most suitable transportation options.
Negotiation and Closing: Negotiating service agreements contracts and terms with customers to close deals.
Followup and Account Management: Providing aftersales support ensuring customer satisfaction and encouraging repeat business.
Coordination with Operations: Liaising with the logistics and operations teams to ensure smooth transportation execution and resolving any issues that arise during the shipping process.
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