Restaurant Team Member

Roles and responsibilities

As a Commis III, you will assist in the smooth running of the employee cafeteria kitchen by preparation and cooking of the required food items to a high standard, and maintaining hygiene practices.

Qualifications
Excellent food preparation skills.
You will be an innovative and creative person.
You 1 year experience working in the kitchens of 4 or 5 star hotel properties.
Preferably HACCP qualified.
Customer Service

Greet guests warmly and provide attentive service throughout their dining experience.
Assist guests with menu selections and answer any questions about food and beverages.
Food and Beverage Preparation

Prepare and serve food and beverages according to established recipes and standards.
Ensure that all items are presented attractively and served at the appropriate temperatures.
Order Management

Take and process customer orders accurately, ensuring all requests are communicated to the kitchen and bar staff.
Check in with guests throughout their meal to ensure satisfaction and address any concerns.
Cleanliness and Organization

Maintain cleanliness in the dining area, including tables, chairs, and service stations.
Assist in resetting tables and preparing the dining area for the next guests.
Team Collaboration

Work collaboratively with other team members to ensure smooth service and efficient operations.
Participate in team meetings and training sessions to enhance service skills and knowledge.
Cash Handling

Process payments accurately and handle cash and credit transactions according to restaurant policies.
Desired Candidate Profile
Educational Qualifications
High School Diploma: Preferred; some positions may not require formal education.
Experience
Previous Experience: 1-2 years in a customer service role, preferably in a restaurant or food service setting.
Key Skills
Strong Interpersonal Skills: Ability to communicate effectively with guests and team members.
Multitasking Abilities: Capable of managing multiple tasks in a fast-paced environment.
Basic Food Safety Knowledge: Understanding of safe food handling practices.
Personal Attributes
Friendly and Approachable: A positive attitude that contributes to a welcoming atmosphere.
Dependable: Reliable attendance and performance with a commitment to quality service.
Team Player: Willingness to support colleagues and contribute to a collaborative work environment.
Technical Skills
Basic Computer Skills: Familiarity with point-of-sale (POS) systems for order processing and payment handling.
Knowledge of Menu Items: Understanding of food and beverage offerings to assist guests effectively.
Additional Qualifications
Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays.
Multilingual Skills: Proficiency in additional languages can be beneficial, especially in diverse environments.

Desired candidate profile

Educational Qualifications

• High School Diploma: Preferred; not always required.

Experience

• Previous Experience: 1-2 years in a customer service role, preferably in a restaurant or food service environment.

Key Skills

• Strong Interpersonal Skills: Ability to communicate effectively with guests and team members.
• Multitasking Abilities: Capable of handling multiple tasks efficiently in a fast-paced environment.
• Basic Food Safety Knowledge: Understanding of safe food handling practices.

Personal Attributes

• Friendly and Approachable: Positive attitude that contributes to a welcoming atmosphere for guests.
• Dependable: Reliable in attendance and performance, with a commitment to providing high-quality service.
• Team Player: Willingness to support colleagues and contribute to a collaborative work environment.

Technical Skills

• Basic Computer Skills: Familiarity with point-of-sale (POS) systems for order processing and payment handling.
• Knowledge of Menu Items: Understanding of food and beverage offerings to assist guests effectively.

Additional Qualifications

• Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays.
• Multilingual Skills: Proficiency in additional languages can be beneficial, especially in diverse environments.