This is a remote position.
Role Name: Offshore Operations Manager
Schedule:
- Fulltime AWST 7am3pm MonSaturday Break at 1pm for one hour unpaid 15 minute break at 10am paid
Client Timezone: Perth WA time
Client Overview
Join a thriving Australian cleaning company at the forefront of the industry. Our client is revolutionizing the cleaning sector with innovative approaches to staff management client relations and operational efficiency. They re seeking a dynamic professional to help drive their success from behind the scenes.
Job Description
As an Offshore Operations Manager you ll be the linchpin of a fastpaced cleaning business orchestrating crucial aspects from staff scheduling to team development. This role offers a unique blend of administrative prowess and people management where your decisions directly impact team performance and client satisfaction. You ll leverage cuttingedge tools to streamline operations develop comprehensive training programs and ensure seamless service delivery. If you re a multitasking maestro with a knack for problemsolving and a pion for operational excellence this position provides an exhilarating opportunity to showcase your ss and significantly contribute to the company s growth.
Responsibilities
- Craft and manage staff rosters using advanced scheduling software
- Develop and update engaging training modules for cleaning professionals
- Adapt schedules in realtime based on client communications
- Spearhead staff recruitment efforts through platforms like Indeed
- Meticulously track staff work hours and maintain precise records
- Create and optimize spreadsheets for various business operations
- Collaborate on budgeting and financial tracking initiatives
- Provide leadership and support to the cleaning team addressing queries and concerns
- Facilitate interdepartmental coordination for smooth operations
- Manage timeoff requests and implement schedule adjustments
Requirements
- Expert proficiency in spreadsheet software (e.g. Microsoft Excel Google Sheets)
- Proven experience with scheduling systems and time management tools
- Familiarity with recruitment platforms and hiring processes
- Outstanding communication ss for effective team coordination
- Sharp problemsolving abilities to navigate unexpected challenges
- Adaptability to thrive in a dynamic fastpaced environment
- Confidence in decisionmaking and ability to work independently
- Exceptional attention to detail and ability to follow complex instructions
- Fluent English communication ss (written and verbal)
Expert proficiency in spreadsheet software (e.g., Microsoft Excel, Google Sheets) Proven experience with scheduling systems and time management tools Familiarity with recruitment platforms and hiring processes Outstanding communication ss for effective team coordination Sharp problem-solving abilities to navigate unexpected challenges Adaptability to thrive in a dynamic, fast-paced environment Confidence in decision-making and ability to work independently Exceptional attention to detail and ability to follow complex instructions Fluent English communication ss (written and verbal)