Job Summary
- To enhance the bank s overall profitability in the Area by aggressively driving retail & Business banking loan growth deposit mobilization eBusiness cross sales (cards and POSes) virtual banking Alternative channels Payment & Collections as well as account acquisition
- To enhance the bank s funds mobilization and overall profitability through targeted marketing at the Retail & Business Banking Area (a group of branches within a certain proximity)
- To grow bank s revenue base at the Area by ensuring sales of all products across the spectrum; ebusiness loans and deposit liabilities.
- Drives Public Sector & Agric businesses in the Area
- Ensure good customer satisfaction/ feedback and excellent service delivery
- Protect brand image and ensure compliance on Reputational risk management.
Duties & Responsibilities
- Responsible for the retail and Business Banking loan growth across the Area/group
- Responsible for the overall deposit growth on all retail & Business Banking liabilities (current savings and domiciliary accounts) at the cluster
- Ensure that customer acquisition targets are achieved within the Area
- Coordinate and oversee the sales activities of Branch Managers and RMs
- Drive initiatives required to achieve the product marketing and sales strategy
- all of the activities of a Branch Manager
- overall profitability of all branches in the geographical locations
- branch and ATM optimization
- Provide overall leadership / direction and continually enhance team performance to achieve quality customer service delivery
- Mobilize revenue for the group/geography
- Coordinate of group sales plan by customer segment and product
- Monitor group sales pipeline and identify additional ods of improving performance
- Manage group sales KPIs and coordinate sales & Operation staff in branch with respective tasks responsibilities and target allocations
- Avoid and manage reputational risk
- Interact with key customers to help finalize significant deals
- Oversees the development of yearly sales plans and reforecast
- Responsible for general group administration (noncore operations)
- Any other jobs as may be igned by Regional Business Executive
Requirements
Qualification
A good first degree in any discipline
Minimum Experience
Minimum of 10 years experience in a bank / financial institution with the last 3 years in mid / upper Management.
Knowledge
Good understanding of retail & MSME business
Knowledge of CBN regulations
Sales management ss
Knowledge of electronic banking especially the mobile banking field