Community Manager mfd

Are you pionate about building genuine connections with customers and eager to build a vibrant community for car owners and enthusiasts Join our Automotive Content team in Carly as a Community Manager where you will create a welcoming space for people to share and solve car repair or maintenance issues. This role is perfect for someone who loves fostering relationships driving engagement and collaborating with diverse teams to enhance user experiences and brand loyalty.

Tasks

• Engage with Carly users across forums social media and events. Implement and oversee activities to boost participation.
• Create blog posts social media updates and tutorials on car issues. Ensure content is engaging and meets user needs.
• Monitor and moderate discussions to maintain respect and focus. Handle user interactions sensitively and ensure guideline compliance.
• Build relationships with users brand ambadors and influencers. Promote the platform and encourage user advocacy.
• Use AI tools to enhance engagement automate moderation and gain insights. Optimize AI for community goals and user satisfaction.
• Develop strategies to grow and sustain an engaged community. Manage projects to ensure timely and successful .

Requirements

• You have 2 years of proven experience in community engagement content management project management or a related field.
• You have a Bachelors degree in Communications Marketing Business or a related field. Certifications in social media community or project management are a plus.
• You are fluent in German and English with excellent written and verbal communication ss.
• You have strong interpersonal ss for building relationships and engaging with Carlys community. You are active in online communities with an understanding of community dynamics.
• You are pionate about cars with a keen interest in helping car owners and enthusiasts. Experience in the automotive industry is a bonus.
• You are proficient with social media platforms and tools like Facebook Twitter Instagram Hootsuite and Buffer.
• You have experience with AIdriven community management tools for engagement and moderation.
• You are a strategic thinker with strong organizational ss to manage multiple projects and meet deadlines. You are selfmotivated and capable of working independently and in a team.

Benefits

• An inclusive company culture and extremely motivated people
• High impact and responsibility in a very successful and fastgrowing company and brand
• Strong management team with proven track record in successful startups to learn from
• A competitive compensation and 100% fully supported company equipment
• A high learning curve with all the possibilities for personal growth and professional development
• No walls no limits no bureaucracy just unlimited potential
• The nicest and most international team in the stylish brandnew office in the heart of Munich with an amazing view on the Alps
• To learn more about our vibrant company culture feel free to visit our Career & Culture page.

About us

Carly is a cartech company improving car repair and maintenance for millions of car fans worldwide. We provide curated repair and maintenance knowledge and package it in a suitable format. With the help of our product our customers receive actionable advice. They can then cover a large part of their repair and maintenance on their own placing them back in control over their vehicles.

While we have been steadily growing and providing new services to our customers over the past years there is still so much to do and you can help us achieve it. So join us in our central Munich offices and help us bring joy to more car fans worldwide.

What is Carlys purpose
Carly pairs realtime data with mechanical expertise to improve car fans repair and maintenance experiences. Our aim is to Share Knowledge Deliver Relevance and Provide Joy to car fans and people with car issues.

What is Carlys vision

We want to be top of mind for car fans regarding repair and maintenance.

Be a part of our driven team and conquer the automotive world with us!