drjobs REMOTE DUTCH CUSTOMER SUPPORT IN PORTUGAL

REMOTE DUTCH CUSTOMER SUPPORT IN PORTUGAL

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Job Location drjobs

Lisbon - Portugal

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Key Responsibilities:

  • Provide exceptional support to Dutchspeaking customers through phone email and chat.
  • Address customer inquiries related to product information order status and account management.
  • Troubleshoot and resolve customer issues in a timely manner offering personalized solutions.
  • Collaborate with internal teams to ensure customer concerns are resolved effectively.
  • Maintain accurate and detailed records of customer interactions.
  • Ensure a high level of customer satisfaction by delivering a positive customer experience.

Requirements:

  • Native Dutch speaker with strong communication skills.
  • Proficient in English (B2 level or higher).
  • Previous experience in customer support is an advantage but not mandatory.
  • Ability to work independently in a remote setup.
  • Strong problemsolving skills and a customercentric approach.
  • Comfortable working with different technologies and systems.

Benefits:

  • Competitive salary with performancebased incentives.
  • Remote working flexibility while being part of a vibrant team based in Lisbon.
  • Full training and ongoing support to help you succeed in your role.
  • Career development opportunities in a growing company.
  • Work from the comfort of your home anywhere in Portugal.

Remote Work :

No

Employment Type

Full Time

Company Industry

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