REMOTE DUTCH CUSTOMER SUPPORT IN PORTUGAL
REMOTE DUTCH CUSTOMER SUPPORT IN PORTUGAL
Posted on :
29-09-2024
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Job Description
Key Responsibilities:
- Provide exceptional support to Dutchspeaking customers through phone email and chat.
- Address customer inquiries related to product information order status and account management.
- Troubleshoot and resolve customer issues in a timely manner offering personalized solutions.
- Collaborate with internal teams to ensure customer concerns are resolved effectively.
- Maintain accurate and detailed records of customer interactions.
- Ensure a high level of customer satisfaction by delivering a positive customer experience.
Requirements:
- Native Dutch speaker with strong communication skills.
- Proficient in English (B2 level or higher).
- Previous experience in customer support is an advantage but not mandatory.
- Ability to work independently in a remote setup.
- Strong problemsolving skills and a customercentric approach.
- Comfortable working with different technologies and systems.
Benefits:
- Competitive salary with performancebased incentives.
- Remote working flexibility while being part of a vibrant team based in Lisbon.
- Full training and ongoing support to help you succeed in your role.
- Career development opportunities in a growing company.
- Work from the comfort of your home anywhere in Portugal.
Remote Work :
No
Employment Type
Full Time
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