Servicenow VA
Servicenow VA
Posted on :
25-09-2024
Employer Active
1 Vacancy
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Job Description
Overview:
The ServiceNow Virtual Agent (VA) plays a crucial role in leveraging the ServiceNow platform to deliver efficient and effective IT service management solutions. This individual will be responsible for designing developing and implementing Virtual Agent solutions to enhance user experience and streamline service delivery processes.
Key Responsibilities:
Very strong expertise in AI Ops tools Servicenow ITSI Work load Management
Sound experience on performance and scalability of applications
End to end responsible for identifying use cases designing and delivery in production Platform integration
Coordination with users Service Management.
Ensuring the Certifications and Technical requirements
Scripting:PowerShell python Macro shell scripting
php
Automation/DevOps Tool: CA IT PAM Ansible Microsoft System
Centre Orchestrator (Scorch) ServiceNow
Orchestrator Jenkins Kafka
Business Intelligence Tool: PowerBI
Version control: GIT Gitlab
Web Services: Rest
JavaScript: Node JS
Web Technologies: PHP jQuery Ajax HTML/CSS.
RDBMS:MSSQL MySQL ORACLEll
jenkins,ai ops,kafka,powerbi,rdbms,scripting,rest,cmdb,web services,automation/devops tool,shell scripting,servicenow orchestrator,web technologies,workload management,ca it pam,macro,jquery,node js,php,oracle,javascript,scalability,powershell,git,ajax,servicenow platform integration,ms-sql,python,performance,gitlab,incident management,servicenow,version control,microsoft system centre orchestrator (scorch),ansible,servicenow itsi,business intelligence,mysql,web,business intelligence tool,html/css,virtual agent
Employment Type
Full Time
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