Customer Support Representative Italian Speakers Jobs in Careerxtra in Any - India

Customer Support Representative Italian Speakers

Careerxtra

Posted on : 21-09-2024

Employer Active

1 Vacancy

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Job Location

India

Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 21-09-2024

Job Description

Position: Customer Support Representative (Italian Speakers)

Location: Lisbon Portugal

Employment Type: Fulltime

Remuneration: Competitive base salary benefits

We are looking for a customerfocused and problemsolving Customer Support Representative fluent in Italian to join our team in Lisbon. You will be responsible for assisting Italianspeaking clients resolving inquiries and providing highquality support. If you are passionate about customer service and enjoy helping people this role is perfect for you!

Key Responsibilities:

Respond to customer inquiries via phone email and live chat ensuring prompt and professional service.

Troubleshoot and resolve customer issues related to product usage account setup and general support needs.

Maintain uptodate knowledge of our products and services to provide effective assistance.

Log and document customer interactions and issues using CRM software.

Collaborate with internal teams to escalate and resolve complex issues when necessary.

Contribute to continuous improvement of customer service processes.

Ensure all customer interactions align with company policies and maintain high satisfaction levels.

What We re Looking For:

Fluent in Italian (both spoken and written).

Good command of English (minimum B2 level).

Previous experience in customer support or a related field is preferred.

Excellent communication and interpersonal skills.

Strong problemsolving abilities with a customeroriented mindset.

Ability to multitask and prioritize in a fastpaced work environment.

Familiarity with CRM systems or other support tools is a plus.

A team player with a strong work ethic and attention to detail.

Benefits:

Competitive Salary: Base salary with benefits based on experience and performance.

Positive Work Environment: Join an international team with a supportive and collaborative atmosphere.

Career Growth: Opportunities for professional development and career advancement.

Training and Support: Access to resources and tools to help you excel in your role.

Balanced Work Schedule: Fulltime role with a structured work schedule.

customer,multitasking,italian,interpersonal skills,crm,customer support,problem solving,crm systems,communication,customer service,italian language fluency

Employment Type

Full Time

Company Industry

Key Skills

Typing
Data Entry
Customer Service
Basic Math
Computer Skills
Windows
Banking
Upselling
Pricing
Sanitation
Cash Handling
Stocking

Apply Now

About Company

Careerxtra

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Customer Support Representative Italian Speakers

Careerxtra

Job Description

Employment Type

Company Industry

Key Skills

About Company

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