Overview:
The Regional Account Manager based in the Tampa Bay area plays an important role in Company s service department. This role focuses on creating new business and supporting the Branch team and customers. The Regional Account Manager represents company in the office and out in the community.
Position Responsibilities
Identify new customers and propose solutions for their communications needs based on company s suite of products
Generate leads make cold calls & reach out to prospects.
Develop & maintain strong relationships with customers and potential new customers.
Prepare bids/quotes/contracts and reports as needed.
Provide follow up with customer regarding their orders.
Track Sales orders & receive in orders.
Monitor distribution of customer equipment & parts.
Maintain accurate CRM records of all related activity and extract data and generate sales reports using the CRM database.
Maintain inventory of demo equipment and control checkout/checkin process.
Collaborate with members of the sales finance service and engineering teams to complete projects in an accurate and timely manner.
Serve as direct link between company & our customers.
Provide aftersales support to enhance the customer s experience.
Attend Trade Shows represent company
Requirements
Qualifications & Requirements
- This position requires the skills & knowledge normally obtained through the successful completion of a high school degree. Associate s degree or some college/business courses strongly preferred.
- Requires 4 years minimum related experience in a customer sales/business development & administrative capacity with progressive responsibility.
- Must demonstrate strong interpersonal skills dealing with greeting customers in person & on the telephone. Must speak clearly & professionally.
- Must type a minimum of 40 words per minute.
- Requires strong computer skills. Including creation of various reports & spreadsheets. Must be proficient in entire Microsoft Office Suite with a strong focus on Excel and Word.
- Capable of dealing with internal & external clients in a tactful & professional manner.
- Must be able to work under pressure & tight deadlines.
- Effective communicator specifically written oral & presentations.
- Ability to represent the company at all levels within an organization.
- This position requires a clean driving record & valid US driver s license.
- Previous experience working with emergency responders city or county government purchasers a plus.
- Ability to be selfmotivating & work independently is a necessity.
- Travel 25%Occasional Overnight Required
- Must be willing and able to drive within assigned territory Tampa FL down to Naples FL and stay overnight as needed.
Preemployment background check & Drug Screen required
Valid US Driver s License required
Minimal driving violations within past five years required
Understanding of customer expectations / requirements Fulfils commitments to customers. Pro-active problem solving Able to work under pressure. Self-motivated & target driven. Good understanding of technical concepts (telecommunications) Computer database experience Requires strong computer skills. Including creation of various reports & complex spreadsheets. Must be proficient in entire Microsoft Office Suite with a strong focus on Excel & Word. Microsoft Dynamics AX Experience also preferred. Excellent motivational & communication skills Forward strategic thinking Experience of resource planning & understanding of budgeting. Able to travel for training & other activities. Provide recordkeeping as related to time worked, attendance, worker compensation, reprimands, & terminations.