At Microsoft Saudi we are seeking an Account Executive who proactively cultivates relationships with customers and uses Microsoft sales strategies to establish alignment and secure buy in and . Proactively develops a comprehensive understanding of customers needs and strategies priorities and industry direction. Leads digital transformation to drive business outcomes and create business value for customers.
Leverages bestinclass sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise. Translates features into business impact and outcomes that accelerate the customers digital presence. Develops compelling valueproposition presentations and specialized business plans for customers that drive business outcomes. Develops and implements plans for maximizing upselling/crossselling opportunities in certain accounts. Proactively coordinates with network of industry experts to build strong knowledge of the industry and the competitive landscape.
Responsibilities
Account Management
Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts assessing and mitigating risks and ensuring strategy alignment with business priorities. Leads virtual teams to properly readjust priorities all while maintaining a high level of commitment and accountability. Prioritizes line of business projects to achieve business outcomes. Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes.
Sales Excellence
Actively seeks customer feedback (both formal and informal) of assigned accounts regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction. Helps in the creation of longterm strategies aimed at maintaining levels of customer satisfaction. Orchestrates others (e.g. Customer Success Account Management CSAM) to anticipate issues/risks on customer satisfaction determine the root cause of problems remove blockers and establish recovery action plan to improve customers overall experience. Leverages key executive relationships to build trust with the customer organization. Proactively establishes agreement on success measures and manages on success measures to prevent need for recovery plans.
Develops compelling valueproposition presentations (e.g. with the use of business cases) and specialized business plans for customers that drive business outcomes. Demonstrates thought leadership and presents business plans to customers to generate new nonqualified opportunities. Guides others on how to tailor industryspecific presentations. Presents outcome based cross solution strategies.
Customer Engagement
Supports business transformation through technology for assigned accounts in multiple business units to drive business outcomes and create business value for customers. Leverages consultative and insightful listening skills that disrupts the mindset of customers by bringing innovative ideas that showcase the need for change and new strategic direction. Is sought out by the customer for guidance related to transformation. Proactively involves corporate resources and engages crossindustry resources to drive customer transformation. Ability to influence and mitigate proactively competitive risk. Ensures lineofbusiness wins are captured (e.g. customer write ups) as reference for scale through insightful listening.
Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive business and technical decision makers at high levels of the customers organization through consultative engagement to establish alignment and secure buyin and . Connects the customer to Microsoft business and technical executives. Establishes Rhythm of Business (RoB) with top customer sponsors to regularly highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). technology solutions.
Industry Knowledge
If aligned by industry exhibits deep knowledge of the industry current trends and market dynamics and the competitive landscape. Leverages their depth of industry knowledge to position Solution Area technology in industry context. Demonstrated ability to position how Microsoft products and solutions will help customers realize innovation through business transformation.
Qualifications
Required/minimum qualifications:
- Bachelors Degree in Business Technology or related field AND 5 years experience working in an industry (e.g. Financial Services Retail Manufacturing Healthcare Energy Government Education) driving digital transformation or other relevant work experience (e.g. consulting technology) OR Masters Degree in Business Administration AND 4 years experience working in an industry (e.g. Financial Services Retail Manufacturing Healthcare Energy Government Education) driving digital transformation or other relevant work experience (e.g. consulting technology) OR 7 years experience in working in an industry (e.g. Financial Services Retail Manufacturing Healthcare Energy Government Education) driving digital transformation or other relevant work experience (e.g. consulting technology).
Additional or preferred qualifications:
- 5 years account management experience OR equivalent. Bachelors Degree in Business Technology or related field AND 8 years experience working in an industry (e.g. Financial Services Retail Manufacturing Healthcare Energy Government Education) driving digital transformation or other relevant work experience (e.g. consulting technology) OR Masters Degree in Business Administration AND 6 years experience working in an industry (e.g. Financial Services Retail Manufacturing Healthcare Energy Government Education) driving digital transformation or other relevant work experience (e.g. consulting technology).
Microsoft is an equal opportunity employer. Consistent with applicable law all qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.
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