Uptime Coordinator
Uptime Coordinator
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Job Description
You will work in a fastpaced dynamic environment with colleagues from all over the world it is a multicultural workplace where your team is your family away from home. It is an international culture where we respect each others values and share the same vision.
Our main focus is delivering the ultimate experience for our customers during their breakdown and give them a longlasting impression of our brand. As an Uptime Coordinator you will go the extra mile and communicate between the customer driver and dealer to find solutions to get the vehicle back on the road.
- You will manage these breakdown cases all over Europe in the customers first language and handle essential information within our designated systems.
- You always focus on the customer needs and follow the defined breakdown process.
- For handling these cases you need to be the key communicator between the parties involved in the breakdown and be responsible to find suitable solutions for the driver.
Requirements:
- Customer orientated;
- Positive attitude highly motivated and strong communication skills;
- Eager to share and learn and exceed expectations at every opportunity;
- Support your team to develop your knowledge;
- Willing to work in a flexible shift system;
- At least 2 of the following languages with C1 English: Polish Lithuanian Czech & German
Benefits:
- Competitive salary with meal vouchers transport costs shift allowance etc.
- Relocation support for candidates outise Belgium;
- Wellbeing services;
- Restaurant on site;
- Opportunity to grow within the company;
- Good work life balance;
- International environment.
Dont miss this opportunity to develop a successful career in an international environment!
Remote Work :
No
Employment Type
Full Time
