We are a worldleading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for a Senior Scheduler to join our team. Our teams are collaborative vibrant and fastgrowing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities:
- Scheduling with our customers of all installations
- Manage fast turn around times and ensure installations has short lead times;
- Handle customers enquiries via inbound calls and email correspondence;
- Escalates enquiries or issues to relevant departments and ensure proper followup;
- Ensure quality customer service and maintaining good phone etiquette;
- Provide customer support activities;
- Quality checking of new processed sales agreement;
- Assist with any administrative duties and to perform any adhoc duties as and when required.
Requirements:
- Minimum Diploma or Bachelors degree;
- Project management experience will be beneficial;
- Experience in scheduling for at least 5 years;
- Experience in scheduling within a logistics or delivery company or related industry is an added advantage;
- Proficient with Microsoft Office applications must be skilled in Excel;
- Excellent communication and interpersonal skills;
- Handson and a positive attitude;
- Highly organized and with a sense of urgency;
- Meticulous and with strong attention to details;
- A very good understanding of Philippines geography is a preferred
- Can work onsite in Makati City NCR
Remote Work :
No