Field Service Engineer West Africa
Field Service Engineer West Africa
Posted on :
13-09-2024
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1 Vacancy
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Job Description
Our client who is a leading global specialised chemical manufacturer for waterintensive energy mining oil and gas bio refining industries requires an experienced Field Service Engineer to join the team in Ghana. You will be reporting to the Engineering Manager MEA and will be primarily responsible for providing engineering support throughout the West Africa Regions alongside the Sales and Application teams for both new and existing clients.
Responsibilities
Responsibilities
- Conduct initial survey work to establish the unique customer site requirements when new application and equipment programs are considered.
- Develop proposals including budgets for client consideration.
- Assess the unique client site limitations and challenges and understand the quantitative reporting of scope of work required for successful business application installation on site.
- Liaise with line manager and supply chain team for timely sourcing of all required products for successful implementation projects.
- Perform all scheduled service requirements at our various client sites on time.
- Work with sales team to develop strategies to secure grow and ensure consistent sales growth at client sites.
- Ensure smooth communications with clients including inventory testing and equipment.
- Submit performance reports to clients in the assigned format in a timely manner.
- Provide timely response to requests for information from both internal and external stakeholders.
- Monitor inventory to ensure there is no shortage.
- Ensure all equipment are in working order on client sites.
- Collect and analyse samples of various process streams for reporting.
- Provide technical support to the operators of the various sites with facilities.
Requirements
- Must have at least a Bachelor s Degree in Engineering or relevant years of experience in lieu of a degree.
- Must have service experience in Water Treatment or Minerals Processing in same or similar industry.
- Should be selfdriven customer focused on meeting expectations team player have passion to achieve results under minimum supervision.
- Must possess great interpersonal and communication (verbal and written) skills with a true service attitude.
- Able to demonstrate ability to work across different cultures and functions internally and externally.
- Ability to speak French is an advantage.
- Must be willing to travel frequently.
- Flexible to work on shifts of additional hours depending on depending on project or operational requirements and clientspecific regulations.
- Must possess a valid driver s license.
- Should have working knowledge in the use of MS Office (Word Excel PowerPoint)
Must have at least a Bachelor s Degree in Engineering or relevant years of experience in lieu of a degree. Must have service experience in Water Treatment or Minerals Processing in same or similar industry. Should be self-driven, customer focused on meeting expectations, team player, have passion to achieve results under minimum supervision. Must possess great interpersonal and communication (verbal and written) skills with a true service attitude. Able to demonstrate ability to work across different cultures and functions internally and externally. Ability to speak French is an advantage. Must be willing to travel frequently. Flexible to work on shifts of additional hours depending on depending on project or operational requirements and client-specific regulations. Must possess a valid driver s license. Should have working knowledge in the use of MS Office (Word, Excel, PowerPoint)
Employment Type
Full Time
Key Skills
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