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The objective of the assignment is to recruit a pool of UI/UX specialists responsible for designing and delivering usercentered digital products for strengthening social protection system of Armenia. The specialists will conduct comprehensive user researches create intuitive and responsive interfaces and ensure inclusivity and accessibility of developed products. This role involves developing prototypes iterating based on testing and feedback and providing capacitybuilding on UserCentered Design (UCD) principles to enhance the overall user experience and project outcomes.
Responsibilities & Duties
The scope of responsibilities of the User Experience Designer entails the following activities:
Develop humancentered flows for the different digital products of the Project
Conduct user research for the digital products of the project including development of user personas and journey maps utilize various methodologies to discover insights and present actionable recommendations for enhancing the designs and prototypes of digital products.
Create wireframes prototypes user flows website/service blueprints to visualize design concepts validate with key stakeholders incorporate feedback into design iterations.
Provide design solutions through putting forward MVPs conducting the testing and incorporating feedback into design iterations.
Develop highfidelity UI designs that align with the projects branding and objectives.
Design responsive interfaces (1 for each digital tool mentioned) that provide a seamless experience across different devices and screen sizes.
Conduct usability testing of each prototype and tools developed.
Conduct one comprehensive capacitybuilding activity focused on UserCentered Design (UCD) principles and best practices for the Lab s staff.
Define and measure key performance indicators (KPIs) and metrics to track the impact of UX design initiatives on user satisfaction engagement and task completion rates.
Champion inclusivity by ensuring that digital products are accessible and usable by individuals with disabilities adhering to relevant accessibility guidelines and standards (i.e. WCAG 2.2).
Visualize and present design concepts with key stakeholders including the Project team.
Essential Skills
I. Academic Qualifications:
Master s/Advanced University degree in Graphic design Computer science Architecture Information technology or a related field and/or recognised certification in UI/UX
II. Years and sphere of experience:
Minimum of 8 years of experience in digital/interactive design or a related field with strong portfolio of UX/UI design;
Portfolio of UI/UX Projects Minimum 5 project references with links to review.
Experience in developing digital products including desktop and mobile apps especially in the context of innovation/development.
Experience in redesigning services and designing dashboards.
Experience in developing wireframes prototypes user flows website blueprints for digital products.
Proficiency in design and prototyping tools.
Strong understanding of usability and accessibility standards including HumanComputer Interaction (HCI).
III. Language
Proficiency in English and Armenian is a must. Knowledge of Russian is considered an asset.
IV. Competencies:
Stakeholder engagement and communication skills.
Design thinking and innovative problemsolving skills are an asset.
Excellent coordination and collaboration skills.
Ability to work under time pressure.
Understanding of humancentered development approaches.
Report writing and presentation skills.
Nice to Have Skills
Background Check
Criminal Records
Have you been arrested indicted or summoned into court as a defendant in a criminal proceeding or convicted fined or imprisoned for the violation of any law (excluding minor traffic violations) If yes give full particulars of each case in an attached statement.
Statement of Health
The selected contractor will be required to provide proof of insurance coverage as stated in the Statement of Health herewith attached prior to contract signature.
Nationality
You must be an Armenian National to be considered for this role.
Additional Assessment
Document Evaluation to pass Tender Qualification
Interview and Presentation
Profile submission Process
You must have your own Computing Device with relevant Software to conduct day to day operation including HighSpeed Internet Connectivity and Calling facility.
Signing Consent Form as per GDPR Guidelines
Motivation Letter explaining why you are the most suitable for the work including previous experience of relevant work.
Duly completed and updated personal CV with at least 3 references.
Portfolio of UI/UX projects (at least 3)
Copy of Diploma(s)/Certification
Offeror s Letter (Format will be provided) confirming Interest and availability for the Assignment mentioning 3 personal references.
Based on these documents customer will evaluate your profile and assign scores.
Interview will be conducted with the highest scoring candidate.
Full Time