Small and Medium Business Sales Representative - Nairobi
Small and Medium Business Sales Representative - Nairobi
Posted on :
10-09-2024
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1 Vacancy
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Job Description
Job Title: Small and Medium Business Sales Representative Nairobi
Level Entry Level
JOB DESCRIPTION
Maintain General Operations
1. Act as the main link between the company and the customer.
2. Engage with internal stakeholders whenever necessary (credit control and piracy team)
3. Improve our pipeline management opportunity management and territory management.
Customer Retention
1. Ensure and improve customer satisfaction and loyalty to minimize customer loss.
2. Proactively drive resolution of customer issues including technical and billing issues.
3. Upsell and crosssell to existing customers.
Growing The Business
1. Actively hunt for business opportunities.
2. Gain new customers.
3. Make sure sales contract are closed according to process.
4. Define review and improve the cost of customer charge.
5. Win back lost accounts.
Requirements
Requirements:
Diploma in Sales or equivalent.
Minimum 1 year in commerce business administration sales or related field.
Professional communication skills written and verbal.
Employment Type
Full Time
Key Skills
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