Customer Service Representative
Customer Service Representative
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
KO Business Solutions is a familyowned staffing and consulting agency in the Chicagoland area that supports the hiring needs of companies across the country. Our valued partner is a manufacturer and directto consumer retailer in the emblem and insignia market looking to add a new Customer Service Representative to their Team!
Schedule: Monday Thursday 8:00 am 4:30 pm; Friday 8:00am 4:00pm
Location: Elk Grove Village IL
Job Type: Direct Hire Fulltime
Pay rate: $19$22/hr
Our client specializes in the custom design and manufacturing of emblematic jewelry specific to their clients needs and as a Customer Service Representative you will provide product pricing walk through the customer s options and collaborate with the design team to get the perfect design into their hands. You will get to see your work turn into tangible products!
Primary Job Responsibilities:
- Respond to customer inquiries and quote requests.
- Determine production processes that best fit your clients needs.
- Collaborate with the art and design department on your clients projects.
- Maintain meaningful longterm relationships with clients.
- Track and verify the status of order production.
- Verify customer satisfaction.
- Meet or exceed established goals with measurable statistics.
Qualifications:
- 24 years of Customer Service Sales or Manufacturing Sales Rep experience
- Proficiency in Office 365 and related applications including Outlook Excel and Word
- Strong interpersonal communication skills; typical or working with a wide array of customers
- Strong organization skills
- Ability to work in a small office environment; enjoy working closely with others.
Benefits:
- Medical insurance
- 401(k) plan with employer matching
- PTO paid company holidays
Employment Type
Full Time
