Travel Consultant German Speaking
Travel Consultant German Speaking
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Job Description
As a Travel Consultant youll assist clients with booking and managing their business travel ensuring a smooth and efficient experience through expert advice and strong communication.
Location: Sofia or Varna Bulgari
- Employment Type: Fulltime Permanent (with a 6month probation period)
Salary and Bonuses:
Salary:
German Market: 3500 BGN gross/month (up toBGN gross for strong candidates in the day shift)
Base salary for late Shifts : 3600 BGN gross
Late shift adder 300 BGN gross per month
Total possible pay 4350 excluding performance bonus of (300BGN)
Training:
- Duration: Extensive 12week training on Amadeus (paid).
- Testing: Includes assessments during and after training.
Relocation Support:
Flight Reimbursement:
To Sofia: Up to 490 BGN after 6 months.
Accommodation:
Sofia: 2 weeks in a city center hotel (breakfast included).
Tasks
Customer Support: Provide business travel assistance mainly through phone communication.
- Client Interaction: Assist clients by addressing their travelrelated inquiries and ensuring a high level of service.
- Tools & Skills:
- Utilize computer skills including MS Office applications.
- Organize make decisions and analyze information effectively.
- Collaborate with a team while maintaining a positive attitude.
Requirements
Work Schedule:
- Standard Working Hours: Monday to Friday.
- Breaks: 1hour lunch break plus two 15minute breaks.
- Holiday: 20 business days per year.
Fluency in German (B2 level).
- Working proficiency in English (B2 level).
- Experience:
- Background in travel airline or hospitality is a plus.
- Experience in a customer experience center is an advantage.
- Education: High school diploma.
Benefits
- Social Activities: Numerous workplace social events.
- Fitness: Access to fitness facilities.
- Discount Card: Available for employees.
- Language Courses: Offered as part of the benefits.
- Health Insurance: Comprehensive medical plan fully covered by the company.
Career Development:
- Opportunities: Progression to roles such as Senior Agent (with a salary raise) Quality Evaluator Team Leader or Trainer.
- Modern work environment with excellent facilities.
- Participation in annual reward and recognition events.
Living in Sofia:
- Vitosha Boulevard: A vibrant area filled with shops restaurants and bars.
- Affordable Living: Cost of living is low (e.g. beer costs around 0.60).
- Beautiful Parks: Sofia boasts many green spaces with diverse landscapes and clearly defined seasons.
Employment Type
Full Time
